Try the Southern California 511 Beta !

511 beta is here! We have been working on 511 development and design for the past year to bring Southern California residents traffic, transit and other commuter information quickly and easily by calling 511 or visiting Go511.com.

511 Deployment Update

LA SAFE deployed the Southern California 511 Traveler Information System as a Beta System on November 23rd, 2009.   We encourage you to try 511 and give us your feedback.  We are constantly working to improve the system, and your feedback is valuable in helping ensure we launch a successful 511 service to the general public.

In early 2010, we plan to launch Southern California 511 to the general public. We’ll have a full media campaign encouraging Southern California to “Outsmart Traffic” with 511.  Stay tuned for more information.

Demo the

Southern California 511 Beta System!

Try 511 on the web:

1. Visit Go511.com
2. Browse the website to look for traffic, public transit and other traveler information relative to your commute and/or your agency.
3. When you’re done, click on “FEEDBACK” at the bottom of any page and write a message about your experience using Go511.com and suggestions for improvement. Please remember to tell us what time you visited the website, the browser you were using (Internet Explorer, Firefox, etc) and exactly what area in the website you were browsing.

Try 511 on the phone:

1. Call 511. If you are calling from work, you might need to ask your telecom department to add 511 as an authorized number to your telephone system. If you are calling outside of LA, Orange or Ventura County, call 877.22.Go511.
2. Follow the simple instructions to get the information you want. For example, for up to the minute traffic information, simply say “traffic” and follow the instructions.
3. When you’re done, say “FEEDBACK”. Here you can leave a message about your experience calling 511, and suggestions for improvement.

511 Phone Tips
511 is easy to use because it’s fully voice activated; you don’t need to punch numbers on the phone to get the information you need.  Use our 511 phone tips to help you find the information you need:

• Use shortcuts: If you already know what you want, just say it. Also, you don’t need to wait for 511 to finish the question; you can interrupt and 511 will still understand you.
  
• Speak loud and clear: 511 will understand you better if you speak loudly and clearly.
  
• Try touch tones: 511 will have a hard time understanding you if there’s too much noise in the background. Having trouble? Press *8 to use your touchtone keypad at anytime.